HighFive and University of Salford Develop AI Spyglass Profiler for Insurance Claims

HighFive, the technology arm of HF Group, has launched its second major artificial intelligence project in collaboration with the University of Salford. Building on the success of ELI (Expert Legal Intelligence), an AI-driven claims handling solution, HighFive is now developing the Spyglass Profiler—a state-of-the-art AI tool designed to enhance the speed, accuracy, and integrity of insurance claims processing. The project, which began in Q4 2024, is set to run until January 2025.

The Spyglass Profiler will leverage advanced AI and data analytics to create detailed claimant profiles from large datasets, helping legal and insurance professionals make faster and more informed decisions. This solution is expected to set a new standard in fraud prevention and operational efficiency within the industry.

David Scott, Managing Director of HighFive, expressed his excitement about the project: “HighFive’s mission is to drive transformative technology in sectors where precision and speed matter most. The Spyglass Profiler represents our dedication to innovation and partnership with academic excellence at the University of Salford.”

Rick Preston, Head of Intelligence Services at HF, underscored the impact this tool will have on the industry: “This project builds on our journey with AI solutions like ELI. The Spyglass Profiler will empower our team to work smarter and faster, automating key processes while ensuring thorough, data-rich intelligence.”

Professor Sunil Vadera, from the University of Salford, noted the importance of the collaboration: “The University of Salford is thrilled to partner with HighFive once again. Spyglass Profiler will push the boundaries of AI in insurance, demonstrating how academic-industry collaborations can create real-world solutions for complex challenges.”

Together, HighFive and the University of Salford are poised to redefine claims intelligence, making processes more efficient and secure. The Spyglass Profiler project is another step toward a tech-driven future for the insurance industry.

The University of Salford has a dynamic and collaborative community of researchers dedicated to pushing the boundaries of data science and AI. The diverse team brings together cutting-edge knowledge and experience to address the challenges of the digital age, supporting businesses to unlock the immense potential of AI, machine learning and deep learning.