New Dawn Risk adopts Novidea insurance management platform to enhance trading efficiency and enable scalable growth

Novidea, the creator of the cloud-native, data-driven insurance management platform, has announced that New Dawn Risk, an independent specialist Lloyd’s insurance broker, is now live on its platform. The transition replaces outdated legacy systems with a single, unified solution that improves efficiency, strengthens financial reporting, and delivers real-time visibility across the business.

New Dawn Risk sought to modernise its operations by reducing manual reporting, improving consistency in approval processes, expanding its analytics capabilities, and adopting more flexible task management tools to enhance daily productivity. The firm was also looking for a solution to strengthen the integration of internal workflows with financial reconciliation, enabling teams to work more effectively and scale their operations with agility.

By implementing Novidea, New Dawn Risk has transitioned to a fully integrated platform covering ten lines of business. Novidea’s insurance management platform for London Market brokers supports the full broking lifecycle, from initial enquiry and quotation to policy administration, mid-term adjustments, renewals, claims handling, and integrated insurance business accounting. Consolidating these functions within a single system has eliminated redundant processes, reduced manual data handling, and provided powerful analytics to enable data-driven decisions at every level. With Novidea’s ready-made solution, the implementation was completed in just eight months.

The project also includes the integration of Docomotion, Novidea’s recently acquired document generation tool, which automates the creation of client documents and internal communications for New Dawn Risk. This will significantly reduce administrative workloads and improve turnaround times, freeing up teams to focus on strategic initiatives and delivering high-quality client service.

Constance Dyson, Chief Operating Officer at New Dawn Risk, said: “The Novidea platform will transform how we operate by providing invaluable insights and streamlining critical processes. This aligns with our strategic growth objectives, and equips the business with the tools needed to lead in an increasingly digital insurance environment, while delivering an enhanced client experience. Partnering with Novidea reflects our commitment to innovation and client-centric service.”

Yaniv Cohen, Novidea’s Chief Customer Officer, stated: “We are delighted to be supporting New Dawn Risk with Novidea’s data-driven platform that will enable them to accelerate growth as they continue to streamline efficiencies and deliver a world-class customer experience.”

Novidea’s scalable architecture ensures that New Dawn Risk can efficiently expand its operations as business needs evolve, providing the flexibility to accommodate new legal entities, additional binders, and future integrations. With all teams now operating on the platform, the company is better positioned to boost market responsiveness, streamline back-office functions, and support ongoing international growth.