STRENGTH TO STRENGTH FOR UK’S BEST LOVED HOME INSURER
Policy Expert, one of the UK’s most successful personal lines Insurtechs, has announced its partnership with comparison pioneers Quotezone.co.uk, adding its car insurance product to the panel of insurance experts.
Harnessing proprietary technology and advanced data analytics, Policy Expert provides simple, transparent and fair home and car insurance for over 1.2 million customers, achieving 26% growth in policyholders in the last 12 months alone.
The company continues to maintain its strong customer service performance as it grows, being recognised as the UK’s number one home insurance provider on Review Centre since 2013 – with over 50,000 independent reviews and an ‘excellent’ Trustpilot rating of 4.8 with over 60,000 reviews. Pursuing deep vertical integration has also made Policy Expert the newest entrant among the UK’s top six home insurance providers.
Adam Powell, COO at Policy Expert comments:
“Policy Expert sets out to reengineer the insurance process to save money for the average UK consumer and remove friction from every stage of the customer experience. Our team has built a best-in-class model based on deep vertical integration to attract new customers and win their loyalty for the long-term.
“Our combination of data science, AI and actuarial pricing techniques means 93% of customers save an average of £92 when switching to Policy Expert. Once on board, our focus on customer service and fair pricing at renewal has helped us achieve market leading retention rates.
“We’re excited to expand our relationship with Quotezone.co.uk as we look to build on this track record and meet more customers’ insurance needs.”
Helen Rolph, car insurance comparison expert at Quotezone.co.uk, comments:
“Policy Expert is a prime example of a dedicated insurance provider who values quality and invests in customer service, growing from strength to strength – with 26% growth in the last 12 months alone and a customer retention rate of 93%. After their debut as one of our most successful home insurance panel members, they are now adding their top-quality, straightforward car insurance product to our panel of specialists – focusing on best-in-class customer service.
“To help our customers find competitive prices, we’ve created the Quotezone car insurance index, which gives a guide on average costs in their area – interestingly there are significant price variations across the UK regions, so it’s never been more important for drivers to compare individual products and prices.”
Recommended by 97% of reviewers on Reviews.co.uk, Quotezone.co.uk helps around 3 million users every year, with over 400 providers across 60 different products including pet insurance comparison, van insurance and motorbike insurance.