A finance minister boasted of a 4.2% GDP increase at a recent economic meeting. Outside the venue, commuters waited for delayed buses…
Not all startups start with a pitch deck and spreadsheet. Some begin with a joke, such as this one. It wasn’t a…
Someone recently boasted about their “high-yield savings” with the same taciturn pride that is typically reserved for insider stock selections. I was…
I was in a meeting with engineering leads not long ago, and we were discussing whether or not the person who closed…
There was a moment, not long ago, when taking a payment over the phone still involved a pen, a scrap of paper,…
It rarely makes headlines. There are no splashy commercials. Not a single celebrity fund manager. And yet, during the past year, one…
It was simply another excursion downtown. Midtown to the East Village—routine, unremarkable, barely 14 minutes. Yet the receipt arrived with unexpected weight:…
There was a time when EPOS meant a glorified till—cash in, receipt out, and not much else. That version of the point-of-sale…
When the cashier inquired if I had a loyalty card, she hardly looked up. I shook my head and began walking, but…
A few years ago, I met a mid-career operations manager who had done everything “right.” strong degree. faithful tenure. Strong annual reviews.…
