What Is Email Segmentation? Here Is All You Should Know About It

The days of mass email blasts and one-size-fits-all deals are long gone. We are currently in the age of meticulous personalisation, particularly in email marketing. Customers are fed up with generic marketing. They want companies to deliver them relevant content and deals. If they don’t connect with your emails, they’ll unsubscribe, and you might lose those clients for good.

Personalisation has unquestionable benefits for marketers. According to 74% of marketers, strategic personalisation boosts client engagement and that Personalisation is now a crucial aspect of achieving email marketing goals. You may not be a multinational firm, but you can use email segmentation to create your statistical profiles of your consumers to power personalisation. Here is all you should and need to know about email segmentation to get started:


Email segmentation is a prioritising approach in which email contacts are divided into separate groups based on predetermined criteria. Customers that have similar traits can be grouped via segmentation. You may, for example, segment your email list based on client interest, geography, purchase history, customer type, and other factors.

This allows you to easily customise your campaigns and guarantees that each message is meaningful to each subscriber. Sending emails related to the subscriber’s personal problems, aspirations, and requirements can increase engagement and skyrocket your sales.


To improve your email marketing campaigns’ overall performance and take your email marketing efforts to the next level, segment your email list. To that purpose, you must adhere to a set of best practices, which include:

  1. Start with simple segmentation:

Begin with simple segments and create email campaigns that target particular groups of your email subscribers. Although the amount of possible email list sections may appear to be daunting, you may begin with a simple segmentation model that includes only two or three groups. Divide your list, for instance, into two sections:

  • Clients that have previously purchased from your business
  • Prospects who have shown an interest in your business.

Emails tailored to customers may contain loyalty awards and product discounts, whilst emails tailored to prospects would be more instructive and trust-building.

  1. Develop buyer personas:

What are your best consumers’ features, requirements, personality traits, and motivations? The first step in creating influential segments for distinct personas is to understand your clients and why they select your service over a competitor’s. Buyer personas are also crucial for creating relevant email campaigns that address the various demands of subscribers and constructing value propositions that generate opens, clicks, and conversions.

  1. Gather information from and about your prospects and clients regularly:

The more information you have about your subscribers, the higher your chances of personalising your email campaigns and delivering relevant material. One method is to provide subscribers with the opportunity and motivation to change their profiles/preferences regularly. Collect and analyse behavioural data (e.g., items purchased and viewed on your website) for use in segmentation.

  1. Keep testing and enhancing your segmented email messages:

Aside from openings, clicks, and conversions, be sure to track progress using metrics like sales, return on capital, and overall income. Modify your emails and segments depending on the outcomes to continuously improve your performance outcomes.

  1. Keep your info up to date:

Having your data synchronised and up to date is among the most crucial best practices for list segmentation. You will have trouble if you cannot rely on your segments and data. Ensure that the correct data is being collected in your forms, maintain your business records and transparent with established processes, and do periodic data clean-ups.


The grouping of email marketing subscribers into subgroups depending on specific criteria is known as email segmentation. Segmentation is a fundamental email marketing strategy. It’s a straightforward personalisation strategy that enables you to send relevant information to your subscribers.

Email segments categorise audiences based on age, gender, geography, interests, and other factors. You’ll be delivering generic material to your whole database if you don’t segregate your advertising list. Clients become disengaged when they believe they are not receiving valuable material. That is why segmentation is such a crucial strategy for all email marketers.

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