Leadership Development Must Deliver Real Impact, Warns Business Psychologist

Leadership Development Must Deliver Real Impact, Warns Business Psychologist

As companies invest more in leadership development, it’s critical that these programmes deliver clear, measurable results. Business Psychologist Christen Gilchrist warns that many organisations fall into the trap of funding training courses that offer abstract theories with little real-world application.

She advises that businesses should be selective when choosing leadership and management programmes, ensuring that the content is practical, evidence-based, and tied directly to organisational outcomes—otherwise, valuable time and resources may be lost.

“Leadership development should not be about attending a seminar and hoping for the best,” says Gilchrist. “For training to be truly effective, it must be evidence-based, practical, and designed to create lasting behavioural change.”

Gilchrist outlines the key green flags businesses should look for when selecting management and leadership training programmes.

Evidence-Based Content

Leadership training must be grounded in scientific research and organisational psychology, not just management trends.


Courses that use well-established leadership models, such as psychological safety, adaptive leadership, or transformational leadership, provide a far stronger foundation than those built on business jargon,” says Gilchrist.

Courses should include:

  • Insights from peer-reviewed research and organisational behaviour studies
  • Case studies demonstrating real-world applications
  • A focus on practical leadership development, not just theoretical frameworks


Practical Application Over Passive Learning

Traditional lecture-based training is no longer sufficient. Effective leadership courses engage participants through experiential learning.

“If a course consists of little more than PowerPoint slides and passive listening, it is unlikely to drive meaningful change,” explains Gilchrist. “The best programmes use hands-on exercises, leadership simulations, and real-world problem-solving activities.”Courses should include:

  • Role-playing exercises to test leadership responses in realistic scenarios
  • Interactive workshops that challenge participants to apply new skills
  • Live coaching or feedback to reinforce learning


Focus on Emotional Intelligence and Self-Awareness

The most effective leaders are those who understand their own strengths, weaknesses, and biases.

“Great leadership starts with self-awareness,” says Gilchrist. “Courses that incorporate emotional intelligence assessments, self-reflection, and 360-degree feedback help leaders improve their decision-making, resilience, and ability to manage teams effectively.”

Customised Learning, Not a One-Size-Fits-All Approach

Leadership challenges differ across industries and business structures. Courses that tailor their content to an organisation’s specific needs provide far greater value.

“What works for a fast-growing tech company may not be relevant for a legacy financial institution,” says Gilchrist. “Leadership training should address an organisation’s unique culture, goals, and challenges.”

Programmes should:

  • Offer customised case studies based on the company’s industry
  • Align leadership development with business strategy
  • Include tailored coaching or mentoring


Sustained Learning and Measurable Outcomes

Leadership development is not a one-off event – it requires long-term reinforcement.

“The best leadership courses provide ongoing development rather than a single training day,” says Gilchrist. “Follow-up coaching, peer learning groups, and structured development plans ensure that the training translates into real-world improvements.”

Green flags include:

  • Follow-up coaching or mentorship after course completion
  • Assessment of behavioural changes post-training
  • Tracking of leadership impact on business outcomes

Why Businesses Must Choose Wisely

Investing in the wrong leadership training can waste resources, disengage employees, and fail to deliver business impact.

“Leadership courses must be scrutinised just as rigorously as any other business investment,” says Gilchrist. “The right training can build stronger, more effective leaders, but ineffective programmes achieve little more than filling a seat in a classroom.”

For businesses considering leadership and management training, identifying these green flags can mean the difference between short-lived inspiration and lasting organisational improvement.

    Related Posts

    Businesses
    Bridging the AI Knowledge Gap: Empowering Businesses for the Future