retail

Switch Roles Launches to Rethink How the UK Retail Sector Recruits

Retail and hospitality hiring just got smarter with the launch of Switch Roles—a new job platform created by retail insiders who know exactly what the sector needs. Founded by Zac Clements and Danny Monfea of Zachary Daniels, and marketing strategist Simon Childs of Childsey, Switch Roles is rooted in decades of experience.

Having held leadership roles at the likes of IKEA, BHS, and the Theo Paphitis Retail Group, the founding team have built recruitment businesses and marketing strategies from the ground up. Their mission with Switch Roles? To create a job board that makes recruitment simpler, faster, and more effective for both sides of the market.

Smart Connections for Job Seekers

Switch Roles puts job seekers front and centre, offering handpicked roles that reflect their skills, interests, and goals. Instead of wading through irrelevant ads, users discover roles from leading brands that make sense for their future.

A Platform Already Backed by Big Retail

With names like Hugo Boss, Burger King, Lidl, American Golf, Matalan and Footasylum on board, Switch Roles is already gaining traction with top UK employers. Its launch includes over 3,500 vacancies—proof that the platform is filling a real need.

Changing the Way Job Searching Feels

Switch Roles makes the job hunt easier, not harder. The site’s user-friendly features let applicants filter roles, track opportunities, and apply with ease—eliminating much of the friction typically found in online job platforms.

Founded on Industry Insight, Fuelled by Passion

With over 50 investors already backing the platform, including leaders from retail, e-commerce, and recruitment, Switch Roles is on track to redefine retail hiring. Its founders’ commitment to quality and community is what makes the platform truly stand out.

Danny Monfea (left), Simon Childs (centre) and Zac Clements (right)

Founders’ Insights

Zac Clements, Co-founder of Switch Roles and Zachary Daniels:

“After managing at IKEA and building up my recruitment experience at Hays and Michael Page, I noticed a real disconnect between retail employers and job seekers. Co-founding Zachary Daniels gave me the chance to start changing that, but with Switch Roles, we’re going even further. We’re creating a platform that really understands the ins and outs of retail, helping employers and candidates find the right fit – without all the hassle.”

Danny Monfea, Co-founder of Switch Roles and Zachary Daniels:

“My journey began in loss prevention roles at Woolworths and BHS, giving me a deep understanding of retail operations. Transitioning into retail recruitment in 2007, I led teams at Randstad and Hays, I then led teams at 260 Talent before co-founding Zachary Daniels in 2011. With Switch Roles, we’re addressing the specific challenges of retail hiring, offering a fair, transparent, and community-driven platform that benefits both employers and job seekers.”

Simon Childs, Founder of Childsey and Co-founder of Switch Roles:

“Starting as an intern at the Theo Paphitis Retail Group and rising to the management board at Ryman over eight years, I gained invaluable insights into retail’s commercial landscape. Launching my marketing agency, Childsey, in 2020, I combined my retail experience with marketing and digital innovation. With Switch Roles, we’re leveraging this blend to create a user-friendly platform that not only connects talent with opportunity but also fosters a vibrant community for retail professionals.”

Why Switch Roles Stands Out

  • Retail-Focused: Exclusively tailored to the retail sector, providing a targeted, efficient solution for job seekers and employers alike.​

  • User-Friendly: Built with simplicity and accessibility in mind, making the job search process smooth and enjoyable.​

  • Leading Brands: Partnerships with top UK retailers ensure a wealth of quality opportunities for job seekers.​

  • Community: Beyond being a job board, Switch Roles aspires to build a vibrant community for retail professionals, offering career advice and industry insights.​

Supporting the Future of UK Retail

Switch Roles is more than just a platform; it’s a movement to support and sustain the thriving UK retail sector. By connecting the right people with the right roles, Switch Roles aims to contribute to the industry’s continued growth and success. Whether you’re a job seeker or an employer, Switch Roles is your partner in navigating the ever-evolving world of retail recruitment.​

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